Privacy Policy

Last Updated: 01/06/2025

EQ Consulting Co. Pty Ltd (ABN 62 612 783 749) ("Company," "we," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect personal information including:

• Name, email address, phone number

• Billing or payment details

• IP address and device/browser information

• Usage data (pages visited, time spent, etc.)

• Information you provide through forms, email, or event registrations

We only collect personal information where it is reasonably necessary for our business activities.

2. How We Collect It

We collect personal information:

• Directly from you (e.g., when you register, subscribe, contact us, or make a purchase)

• Automatically through cookies and analytics tools

• From third-party services you authorise (e.g., payment platforms)

3. How We Use Your Information

We may use your personal information to:

• Provide our services and deliver content

• Process payments and send confirmations

• Respond to enquiries or support requests

• Send marketing updates (if you opt in)

• Improve our services and customer experience

• Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information:

• To third-party providers who assist in delivering our services (e.g., Stripe, Mailchimp, analytics platforms)

• When required by law

• If required in a business transfer, such as a merger or acquisition

We do not sell your personal information to any third party.

5. Overseas Disclosure

Some of our service providers may store or process information overseas. Where this occurs, we take reasonable steps to ensure your information is protected and handled in accordance with the APPs.

6. Data Security

We implement industry-standard measures to protect your data against unauthorised access, misuse, or loss. However, no online system is 100% secure, and you use the Site at your own risk.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. You can manage cookie preferences in your browser settings.

8. Access and Correction

You may request access to your personal information or request a correction if the information is inaccurate or outdated. Contact us at: info@eqminds.com

9. Marketing Communications

We will only send you marketing communications if you have given us consent. You can unsubscribe at any time via the link in our emails.

10. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Making a Privacy Complaint

If you believe we have breached the APPs or mishandled your information, please contact us at [email protected]. We will respond promptly. If you're unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting an updated version on our website.

Contact Us
For any privacy-related questions, please contact:
EQ Consulting Co. Pty Ltd
11 York Street, Sydney NSW 2000
[email protected]